THE EFFECT OF TRAINING AND DEVELOPMENT ON EMPLOYEE COMMITMENT

ABSTRACT: The study examined the training and development on employee commitment in Zenith Bank Plc, Nigeria. The study employed the survey design and the purposive sampling technique to select 450 staff across management, senior and junior level. A well-constructed questionnaire, which was adjudged valid and reliable, was used for collection of data from the respondents. The data obtained through the administration of the questionnaires was analyzed using the Pearson correlation analysis.

The results showed that there is a positive and significant relationship between Mentoring has significant effect on employee commitment (r=0.772; p<0.05)., Also, a positive and significant relationship exists between Job Delegation and employee commitment (r=.896; p<0.05)., Furthermore, a positive and significant relationship exists between Job Empowerment and employee commitment (r=.896; p<0.05). Lastly, a positive and significant relationship exists between Job rotation and employee commitment (r=0.772; p<0.05). This implies that training and development are crucial factors and strong predictors of employee performance.The results were found to be consistent with empirical findings of past studies in literature.

It is therefore concluded that training and development as significant effect on employee performance in Zenith Bank Plc. The study suggested that; Training and development should be employed by the management of every bank, to ensure that employ are safeguarded in area of adequacy; Training and development should be established in every bank, which should be headed by a qualified accountant; Bank employees should be adequately remunerated through attractive compensation packages after training in order to avoid temptation by the employees to defraud the banks; Standard personnel and recruitment policies should be formulated and maintained.